SSL Encrypted
Never sold to third parties
Secure Storage
GDPR compliant
Last Updated: June 2026
Your privacy is our responsibility

allcasinos Privacy Policy — Your Complete Guide to Data Protection

When you register, play games, or make payments on allcasinos, certain information is shared with us. On this page, we clearly explain how that data is used, where it goes, and how you can stay in control.

Effective: 1 January 2026 Updated: 15 June 2026 ~10 min read Language: Bengali
Our commitment to you
We will never sell your data
We only keep the data we need
Delete anytime, no questions asked
Encrypted with SSL
We will verify third parties

Privacy Policy — Plain Language Summary

Legal language can be tricky — the key points are broken down here in plain terms

What information is collected?

We collect name, email, mobile number, payment details, and gaming activity data — only what is necessary to provide our services.

Where does your data go?

Your data is never sold to third parties. It is only shared in a limited capacity with approved partners for payment processing and gaming services.

How Is Your Data Protected?

All your personal and financial information is protected through 256-bit SSL encryption, secure servers, and regular security audits.

How long is it stored?

Data is retained for as long as your account remains active. After account closure, it is deleted within a maximum of 5 years, unless a legal obligation requires otherwise.

Your Control

You have the right to view, correct, download, and delete your data at any time — just reach out to support and we'll take care of it.

Cookie Policy

Allcasinos uses cookies to improve our services. You have the option to disable non-essential cookies — only strictly necessary cookies are mandatory; everything else is optional.

🔐

Before You Begin

This privacy policy applies to the allcasinos website, mobile app, and all associated services. By using allcasinos, you agree to this policy. Feel free to contact us directly with any questions.

1

What information do we collect?

Three types of information are collected — provided, automatically gathered, and from third parties

Allcasinos only collects information that is genuinely necessary to deliver our services. Requesting unnecessary data goes against our principles.

Information you provide directly:

  • At registration: full name, date of birth, email address, mobile number
  • During identity verification (KYC): a photo of your national ID or passport
  • At payment: bKash/Nagad/Rocket number or bank account details
  • When contacting support: details of your complaint or query

Automatically Collected Information:

  • IP address and device type (mobile, tablet, PC)
  • Browser type and operating system
  • How long you spent on the platform and which pages you visited
  • Gaming activity: which games you played, how much you wagered, and your win/loss history
  • Transaction date, time, and amount
Data Type When It's Collected Mandatory Purpose
Name and date of birth Registration Yes Age verification & account identity
Email & mobile Registration Yes Contact & 2FA
Payment information First transaction Yes Transaction Processing
National ID KYC Verification Yes Legal Identity Verification
Gaming history Automatic Yes Responsible Gaming Monitoring
Marketing Preferences Optional Settings No Personalized offers
2

Why is your information used?

Every piece of data has a specific and legitimate reason behind it

Allcasinos uses your data solely to provide you with a better experience. None of your information is used for unnecessary or harmful purposes.

  • Account management: To manage login, password resets, and overall account security.
  • Payment processing: To process deposits and withdrawals smoothly.
  • Age and Identity Verification: To prevent minors from accessing the platform and to protect against fraud.
  • Responsible Gaming: To detect unusual gaming patterns and provide the necessary support.
  • Customer Support: To resolve your complaints or issues as quickly as possible.
  • Security: To prevent fraud, money laundering, and other illegal activities.
  • Notifications & offers: To send you relevant bonus and promotional offers, with your consent.
  • Service Improvement: To analyze which features are used most and improve the platform accordingly.

If you no longer wish to receive marketing emails or SMS, you can opt out at any time from the "Notifications" section in your account settings. Please note that transaction and security-related messages will always be sent.

3

Who do we share your information with?

Limited, purpose-bound sharing — never sold

Allcasinos never sells your personal data to third parties for marketing or commercial purposes. That said, limited data sharing is sometimes necessary.

  • Payment Processors: Payment gateways like bKash, Nagad, and Rocket receive the information needed to process your transactions.
  • Game software provider: Partners such as Evolution Gaming and Pragmatic Play only receive the data necessary to deliver their gaming services.
  • Identity verification provider: Authorized identity verification providers for the KYC process.
  • Legal Authorities: In response to lawful requests from law enforcement authorities under applicable laws of Bangladesh.
  • Company Merger: In the event of a future company sale or merger — members will be notified in advance.

allcasinos enters into a data processing agreement with every third party to prevent them from using your data beyond its stated purpose. Any breach of this agreement will be met with legal action.

4

How is your data protected?

Multiple layers of technical and administrative protection

Allcasinos takes data security seriously. Our security infrastructure is built on world-class technology.

  • 256-bit SSL Encryption: All data transmitted between your browser and our servers is encrypted — no one can intercept or read it in transit.
  • Secure Data Centers: Our servers are hosted in ISO 27001-certified data centers.
  • Regular Security Audits: Third-party cybersecurity experts audit our systems every six months.
  • Access control: Only authorised personnel can access your data, and all access is logged.
  • Payment card data: We do not store payment card details directly — PCI DSS standards are strictly followed.
  • Breach Notification: In the event of a data breach, affected members will be notified within 72 hours.

Your participation matters: Use a strong password and keep 2FA enabled. No matter how robust our security is, never sharing your login credentials with anyone is your single best line of defence.

5

Cookies & Tracking Technologies

What types of cookies we use and how much control you have

Cookies are small data files stored in your browser. allcasinos uses cookies to enhance your experience and keep the platform running smoothly.

You can disable optional cookies at any time from your browser settings. However, turning off essential cookies may cause some platform features to stop working properly.

6

Your Data Rights

You have full control over your data

Allcasinos believes your data belongs to you. That's why we give you the following rights, which you can exercise at any time.

Right to AccessYou can request to see what information we hold about you.
Right to rectificationIf any information is incorrect, you can request a correction.
Right to erasureYou can request deletion of your data after your account is closed.
PortabilityYou can download your data in a machine-readable format.
Right to Restrict ProcessingYou can stop marketing data processing at any time.
Right to complainYou have the right to lodge a complaint with a data protection authority.

To exercise any of these rights, please privacy@allcasinos.app Email us at the address below. We typically respond within 3 business days.

7

Children's Privacy

Special measures to protect users under 18

Allcasinos is strictly for users aged 18 and above. We do not collect data from minors, whether knowingly or otherwise.

If it is found that someone created an account by misrepresenting their age, that account will be immediately closed and all collected data will be deleted. If a parent or guardian believes their child is using allcasinos, please contact us immediately — we will act swiftly.

8

Third-Party Services & Links

The limits of our responsibility regarding third-party services

Third-party games and payment services accessible through allcasinos operate under their own privacy policies. allcasinos is not responsible for the data practices of those services.

  • When a game is launched, certain data is shared with the Evolution Gaming or Pragmatic Play platform — this is essential for the game to function.
  • When you visit a payment page, the privacy policy of that service (bKash/Nagad) applies.
  • Allcasinos executes a data sharing agreement with every third party to ensure they comply with strict data protection standards.
9

Privacy Policy Updates

How you'll be informed of changes

Allcasinos may update this privacy policy from time to time to keep pace with changes in technology and applicable law.

  • For significant changes, advance notice will be sent to your registered email address.
  • The date of any change will appear at the top of this page as the "Last Updated" date.
  • Continued use of allcasinos after any changes takes effect constitutes acceptance of the updated policy.
10

Contact & Complaints

Reach out to us for any privacy-related concerns

For any questions, concerns, or complaints about how your data is handled, please reach out to our Data Protection team.

Email
privacy@allcasinos.app
Live chat
Available in Bengali 24/7
Response Time
Within 3 business days

Why can you trust allcasinos with your privacy?

We don't just say it — our track record proves our commitment to protecting your data.

01 🔐
Bank-Level Encryption

All your data is encrypted using 256-bit SSL/TLS protocols — the same technology used by Bangladesh's top banks.

256-bit SSLTLS 1.3HTTPS
02 🚫
Your data is never sold

Allcasinos' business model never depends on selling your data. You are our member, not our product.

Zero SalesZero Sharing
03 🔍
Regular Security Audits

Every six months, independent third-party cybersecurity experts audit our entire system, and the reports are made available.

Every 6 monthsThird party
04 👤
Data Minimization

We only retain data that is genuinely necessary. No irrelevant information is collected, and outdated data is deleted on a regular basis.

Minimal dataRegular Deletion
05 ⚖️
GDPR & International Standards

Our privacy policy is built in accordance with international GDPR standards, ensuring the highest level of protection for users in Bangladesh.

GDPRInternational standards
06 💬
Transparent communication

Members are notified before any changes are made to their information. There are no hidden policies — everything is written clearly in plain language.

Advance noticeIn English

Your Data In safe hands

Your privacy is protected at allcasinos. Join with confidence and enjoy the best gaming experience in Bangladesh.

SSL secured Data Never Sold GDPR compliant 24/7 Support

Frequently Asked Questions

Members' questions on trustworthiness and fair competition

allcasinos operates under an international online gaming license. This license ensures the platform undergoes regular third-party audits, game outcomes are fair, and member funds are held in segregated bank accounts — meaning your balance remains protected even if allcasinos faces any business difficulties. Some real proof of trustworthiness: over 500,000 active members, four years of successful operation, crores of BDT in withdrawals processed to date, and a user app rating of 4.7/5. SSL certification, KYC verification, and 2FA together form a strong layer of protection for your account and funds. If you ever have doubts, you can ask our support team to show you the license number directly.

allcasinos tournaments and leaderboard competitions are open to all. Here are the key rules to know. First, entering a tournament generally requires a minimum bet amount, which is listed on each tournament's page. Second, rankings are determined either by total winnings or by number of bets placed, depending on the tournament format. Third, bets made with bonus funds typically do not count toward leaderboard points — only real-money bets are considered. Fourth, prizes are usually awarded as withdrawable cash, though they may sometimes be issued as bonus credits. Fifth, if your account is suspended or a rule violation is detected during a tournament, your ranking will be disqualified. Full terms for each tournament can be found on the respective event page.
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